Frequently Asked Questions

SALAM LUXURY

Frequently Asked Questions

Everything you need to know about shopping with Salam Luxury.

🕐 What are your delivery timelines?

At Salam Luxury, we process orders within 1-2 business days. Delivery within UAE typically takes 2-4 business days. GCC and international orders may take 5-10 business days depending on location.

🌍 Do you ship internationally?

Yes! Salam Luxury ships across the UAE, GCC, and select international destinations. Shipping costs and timelines vary by location. You will see the available shipping options at checkout.

✅ Are your watches authentic and original?

Absolutely. Salam Luxury is committed to offering only 100% authentic, original watches from premium brands. Every timepiece is carefully sourced and verified before being listed on our store.

🛡️ Do you offer a warranty?

Yes! All watches purchased from Salam Luxury come with a 1-year warranty covering manufacturing defects. If you experience any issues with your timepiece within the warranty period, please contact us at info@salamluxury.com and our team will assist you promptly.

↩️ What is your return policy?

We accept returns within 7 days of delivery, provided the item is unused, in its original packaging, and in the same condition as received. Please contact us at info@salamluxury.com to initiate a return.

💳 What payment methods do you accept?

Salam Luxury accepts all major payment methods including Visa, Mastercard, American Express, Apple Pay, Google Pay, and more. All transactions are secured and encrypted.

📦 How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this to track your order in real time. For any issues, contact us at info@salamluxury.com.

🛒 Do you offer wholesale or bulk orders?

Yes! For wholesale and bulk orders, please visit our Wholesale Orders page and fill in the inquiry form. Our team will get back to you as soon as possible.

📞 How can I contact Salam Luxury?

We are available 7 days a week, 5:00 AM – 2:00 AM. Reach us via:

📧 info@salamluxury.com
📧 accounts@yasalamtrading.ae
📞 +971 50 994 1350

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