Shipping policy
Shipping Policy – Salam Luxury
At Salam Luxury, we are committed to delivering your orders quickly and securely.
Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays.
Once your order is processed, you will receive a confirmation email along with tracking details.
Shipping Locations
We deliver across the United Arab Emirates and internationally.
Please ensure your shipping address is complete and accurate to avoid delays.
Delivery Time
- Standard Delivery (UAE): 2–3 business days
- Express Delivery (UAE): Next day delivery (available on eligible orders)
- International Shipping: 5–7 business days
Delivery times may vary depending on location, customs clearance, and external factors.
Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout.
We may offer free shipping on selected orders or promotions.
Order Tracking
Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery status.
Customs, Duties & Taxes
International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Salam Luxury is not responsible for delays caused by customs.
Delays
While we aim to deliver within the estimated timeframe, delays may occur due to courier issues, weather conditions, or high demand periods.
Incorrect Address
If you provide an incorrect or incomplete address, we are not responsible for delivery issues or delays. Please double-check your details before placing an order.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us immediately at:
accounts@yasalamtrading.ae
Contact Us
If you have any questions about shipping, please contact us at:
accounts@yasalamtrading.ae
infosalamluxury@gmail.com